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Job Category:

Hospitality Management/Food/Beverage/Restaurant Service

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Main role:

- Responsible for dealing with guests seating requirements in the restaurant in a courteous, charming and professional sales-oriented manner to both internal and external guests.

-To welcome and seat the customers promptly by allocating them evenly in the restaurant under the general guidance and direction of the Outlet Manager or his/her delegate and within the limits of the established InterContinental Hotels Group policies and procedures.

Responsible for:

- Welcome and seats guests promptly in the restaurant.

- Promote all menu items and special promotions.

- Ensure guests are thanked on leaving the restaurant after dining.

- Allocates tables according to the group sizes in order to achieve highest possible occupancy of seats and comes back at the restaurant entrance as fast as possible to welcome other guests.

- Ensure that all menu items are sold at the correct selling price ensuring that the planned profitability is secured.

- Take guests orders for first drinks, provides menus  and passes orders to Outlet Supervisor or team member.

- Report any guest complaints to the Supervisor on duty.  

- Perform any other duties as may be assigned by the superior or from time to time.

- Confirm restaurant functions with banquet sales and also any other internal/external bookings.