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Female Service Associates

Job Category:

Hospitality Management/Food/Beverage/Restaurant Service

Job Level:


Open Date:



Saudi Arabia

Close date:


Client Industry:


Job Description and Qualification:

Position Details: 

Job Title: 

Service Associate, AlTanfeethi Lounges 

Reports To: 

Assistant Manager, Airports Lounges 


In-Flight Catering 


In-Flight Catering 

Main Department: 

Airports Lounges 


Airports Lounges 



Job Purpose Statement: 

  • Responsible in maintaining the cleanliness of the respective areas as per the environment hygiene standards requirements at the Lounges.  

  • To ensure smooth and efficient daily operation activities in areas of responsibilities.  

Roles & Responsibility 

  1. Implement all instructions & directives coming from Team Leader 

  1. Follow the instructions from Immediate Superior  

  1. Participate in the daily movement and activities as necessary. 

  1. Always enhance the company image by giving above standard quality of service to all valued customers.  

  1. Must apply and practice the Service Level Agreement and Standard Meet & Greet at all times.  

  1. Assist the facility coordinator in preparing Daily Reports in order to submit on time i.e. Daily Dishwashing Machine Temperature, Facility Cleaning Control, Equipment / Disposal / Chemical Inventory and Shift Handover Report and submit on time to Admin Office. 

  1. To monitor the ordering of lounge chemicals, equipment & disposables and amenity item enough for consumption to Store. 

  1. To immediately report any deviation to Captain Waiter / Supervisor for further handling.  

  1. Must attend to passenger needs as soon as possible. 

  1. To deliver professionalism at all times. 

  1. Must follow the standard cleaning procedure for First & Business Class Lounge in daily, weekly and deep cleaning. 

  1. To control additional chemical, equipment, disposables and amenity and avoid over stocking. 

  1. To have a quick and good cleaning service from time to time. 

  1. Must assist the Receptionist, Demi Chef de Partie, Concierge, Waiter and Housekeeping Foreman whenever it is required. 

  1. To communicate direct to immediate superior whenever it is required. 

  1. Ensure cleaning of all used equipment with proper safekeeping procedure with proper inventory of chips and breakages. 

  1. Must acknowledge all lounge newly ordered equipment. 

  1. Attend morning briefing with the immediate superior together with all lounge staff. 

  1. To act and perform any other related duties assigned by the Regional Manager and / or VP – Airports Lounges 

  1. To monitor the status of lounge cleaning equipment, chemicals, disposables, dispensers and amenity. 

  1. To monitor the expiration of the chemical and back up stock. 

  1. To take good care of all lounge cleaning equipment and avoid damage. 

  1. To follow the correct procedure of mixing the chemicals to avoid wastage. 

  1. Ensure monthly inventory and expiration of stock. 

  1. Ensure 100% hygiene results at all times. 

  1. Promote standard of hygiene, safety and sanitation of the respective areas. 

  1. Ensure all staff to follow personal hygiene standard. 

  1. Ensure full compliance of hygiene, quality and temperature control for all food items in line with Quality Assurance.  

  1. Ensure segregation of chemicals to food items. 

  1. To participate in team department building activity, gatherings, party and meeting with all staff. 

  1. To attend any related training course within the department as required. 

  1. Work operationally by personal observation and analyze or records so that work is performed at minimum cost and with 

  1. proper standard of quality and speed. 

Communication & Working Relationships: 


To act according to the authority given by Regional Manager or VP Airports Lounges with full respect and professionalism.  



Minimum Requirements for The Job: 


Graduate/ Degree holder in Hospitality Service or any related course to the position.  

Years and Nature of Experience 

02-03 Years’ experience in the Operation / Lounge Service, Hotel, Hospitality Service is preferable.  

Knowledge, Skills & Abilities 

  • Proper Handling of People and Operating project or other related hospitality system  

  • Good in communication skills, both written and verbal