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Branch Manager

Job Category:

Hospitality Management/Food/Beverage/Restaurant Service

Job Level:


Open Date:



Saudi Arabia

Close date:


Client Industry:


Job Description and Qualification:

The store manager is responsible for leading all team members in the efficient and profitable operation of the store.
 He/she is responsible for managing the day-to-day store operations, maintaining high store standards and
conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a
Total Quality Experience for both our customers and team members. The store manager creates the tone and personality
of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work
practices, and a demonstrated commitment to our Guiding Principles and House Rules.

• Manage day-to-day operations of the Branch.
• Make Evaluation for your staff in Monthly basics.
• Train employees on drinks preparation and proper use of coffee equipment.
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other
ingredients) & follow up with them.
• Active the Check list.
• Nurture friendly relationships with customers to increase loyalty and boost our reputation.
• Reporting the Machine that stop working or have difficulty in operate.
• Making the inventory in weekly basics including the Expiry Date’s.
• Monitoring the Sales and making a plan for up-sell.
• Start working on FIFO (First in First Out).
• Manage the speed of service in daily Basics.
• Manage Customer Complaints.